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Terms and Conditions

Terms & Conditions — Clear Guidelines for Using Our Services with Defined Responsibilities, Fair Usage Policies, and Transparent Agreements
Ensuring a Safe, Reliable, and Hassle-Free Experience While You Engage with Our Services

Terms and Conditions Angel Packers and Movers

Hello, Welcome to Angel Packers and Movers. When you implement our professional packers and movers services, you are acknowledging the terms and conditions as follows. The words are crafted so as to provide a smooth, transparent and trustworthy experience to both our customers and our staff. These conditions are applicable to all the bookings and services offered by us regardless of whether that is our home shifting services, car transportation services, bike shifting services or office relocation services. At Angel Packers and Movers, we strive to offer safe and efficient relocation services in the form of packing and moving, and customers must be aware of guidelines and obligations to the moving process.

Service Agreement

Your presence on the customer of our relocation services puts you into a service agreement with us. This agreement attests that the information you are giving us is up to date and correct in terms of the pick and delivery address and about the goods. We depend on this data in order to prepare your household relocation, industrial relocation, or vehicle relocation. Any misplaced or missing information can have an influence on the quality, price, or schedule of the service.

term and condition

Booking and Confirmation

In order to have the right scheduling, the customer must ensure that he or she makes the booking ahead of time. After confirmation of the booking, our team will make arrangements with you in packing, loading, transportation and delivery.

Important Booking Points:

  1. All the packers and movers services should be booked in advance.
  2. The token amount might be the confirmation of booking.
  3. Service dates have to be available.
  4. There may be changes made at the last minute which can alter the schedule.

Pricing and Payments

Our packing and moving services would cost depending on various factors such as distance, volume of goods, nature of service, and special handling needs. We would like to offer clear and competitive prices. The end charges can change in case of change in the inventory, extra services or delay due to unforeseen occurrences.

Payment Terms :

  1. Part of the advance payment can be paid on booking.
  2. The remaining payment should be paid during delivery or before it.
  3. There might be extra fee on delayed services or additional services.
  4. All the payments are to be done by accepted modes of payment.

Packing and Handling

We are very careful in transporting your stuff when it comes to moving homes and relocating offices. Our crew makes appropriate choices of packing materials and methods to make the transportation safe. But it is also recommended that the customers should notify us beforehand on fragile, valuable or sensitive items. Correct disclosure assists us in making additional precautions when in possession of such goods.

Service Agreement

All packers and movers services are provided based on accurate details shared by the customer.

Pricing & Payment

Charges depend on home shifting, office relocation, and distance with advance payment required.

Safe Transportation

We ensure secure car transportation, bike shifting, and overall packing and moving services.

Customer Responsibility

Customers must provide correct details and follow guidelines for smooth relocation services.

Customer Responsibilities

As much as we can offer professional relocation services, there are responsibilities, which customers have to bear in order to have a smooth process.

  1. Give correct information regarding products and destinations.
  2. Warn of delicate, precious or dangerous things.
  3. Be available or have some representatives at the time of packing and delivery.
  4. Make sure that there is adequate access at pick up and delivery points.
  5. It is advisable to exclude illegitimate or prohibited items in the shipment.

Transit and Delivery

We aim at delivering your goods in a safe manner and within the approximate time. Delivery schedules will however differ according to distance, traffic, weather conditions, and other unknown factors. Although we do our level best to deliver on time, we cannot control the delays occasioned by external factors.

Insurance and Liability

Our transportation of your goods is done with the highest care, and still there are some risks in transportation. The customers are advised to have insurance cover as added security in packing and moving services.

We are limited in situations where we are liable to:

  1. The natural disasters or inevitable accidents.
  2. Poor wrapping of products that are outside our team.
  3. Bend or precious objects not known.
  4. Cancellation and Rescheduling.

We know that plans are subject to change. Customers will be able to cancel or reschedule their booking, however, they should do it prior.

Cancellation Policy:

  1. The cancellation requests are to be done before the set date of service.
  2. Advance payments can be considered as non refundable to some extent.
  3. The rescheduling is at the availability.
  4. Cancellations within a very short period can be charged.
Prohibited Items

Due to safety and legal considerations, some goods are not permitted to be delivered by our packers and movers services.

Restricted Items Include:

  1. Flammable and explosive substances (hazardous materials).
  2. Illegal goods or substances
  3. Goods that are perishable and not agreed upon.
  4. Checks, jewelry or documents (except declared) of value.
Changes to Terms

Angel Packers and Movers will have the right to revise or amend these Terms and Conditions anytime and without any prior warning. It is recommended that customers should revise these terms on a regular basis to remain aware.

Final Note

Incorporating our packers and movers services, you will accept these Terms and Conditions and the fact that you were aware of the process. In Angel Packers and Movers, we believe in providing dependable, secure and fast packing and transport services, be it the house relocation, vehicle transfer or an office relocation.

We want to ensure the process of the move is as painless and stress-related as possible, and we will also be fully transparent and professional.

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